Report a bug with enough detail for a fast fix

If something broke while scanning, browsing, listing, or managing your collection, send it here. Clear context lets us reproduce the issue faster and route it to the right team.

Scanner & cameraLogin & accountPortfolio & marketplace

Typical triage

< 1 business day

Actionable bugs are usually reviewed quickly once we can reproduce them.

Tracked in-app

Ticket history

Every report gets a ticket so you can revisit replies and status updates later.

Routing

Engineering first

Issues affecting core flows get escalated for product and engineering review.

Tell us what matters

We only ask for the detail needed to review and route this quickly.

Do not include passwords or payment details